The products of the brands we represent are manufactured with the utmost care and precision to ensure problem-free use. Of course, it is always possible that you have a question about the best way or settings for use, want to update the firmware, have questions about compatibility, warranty or a suspected malfunction. Please feel free to contact our customer service. They will ensure that you are quickly up-to-date again, so that you can fully enjoy your product. You can ask your specific question directly to our customer service via the support form.